Forschung.
Geschäftsprozesse, Anforderungen und Agilität.
Geschäftsprozesse und Anforderungen in kleinen Unternehmen.Prozessgestaltung, Veränderung und Agilität als Forschungsfelder.Prozesse und Anforderungen in KMU.Wandel und Agilität im Fokus.
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Research focus
My research combines business process management in small enterprises with requirements engineering and explores how processes can develop despite limited resources. The dissertation examines this in owner-managed pharmacies.
Business process management
in KMU
The focus is on organisational barriers, resource constraints and maturity-oriented approaches to improving process management in small enterprises.
Requirements
und Prozesse
I examine how business requirements and process design influence each other, and how process models support agreement on information systems.
Process innovation
und Flexibilität
Digitalisation and organisational adaptability complement the research agenda. Earlier work examined agile approaches at the intersection of BPM and requirements engineering.
The dissertation combines qualitative interviews in owner-managed pharmacies with a resource-oriented BPM maturity approach. Comprehensive testing of its effectiveness and transferability is still outstanding.
Dissertation
Process management in owner-managed pharmacies
The dissertation examines business process management in owner-managed pharmacies and develops a resource-oriented maturity matrix with recommendations. Comprehensive effectiveness testing in operational settings has not been undertaken.
Selected academic publications
These publications trace the development of my work, from digitalisation and process modelling through requirements engineering to business process management in smaller enterprises.
