Business process management requirements in the context of small and medium enterprises.
The application of business process management for the control of operational processes is not sufficiently usable in small companies and shows massive qualitative as well as quantitative differences in its existing application. The implementation is confronted with organizational parameters as well as situations, which make the use of these control mechanisms difficult, although a utilization in competitive markets would be necessary. To this end, we will explore how, in the context of business processes for small enterprises, to respond dynamically to strategic requirements in the operational environment. In doing so, it will be shown which measures are to be pushed in order to promote and establish a successful implementation of agile or flexible business process management in this size of company.
About the author
Felix (*1978) is working as entrepreneur, consultant and developer in the ICT environment as well as part-time lecturer in the field of business informatics. Studies in Hagen/DE, Hamburg/DE, London/UK, Lübeck/DE and Paisley/UK. Degrees in business administration (MBA), practical computer science (M.Sc.), business informatics (B.Sc./M.Sc.). Auditor for GMP and QMS. Certified according to CBPP, CPRE, CSM, IRCA, ITILv3, OCEB and PRINCE2.
His research focuses on possibilities along with limits of the application of business process management as well as challenges and requirements of digitization in small and medium-sized enterprises.
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