Adaptation of Business Process Management to Requirements of Small and Medium-sized Enterprises in the context of Strategic Flexibility.
Business Process Management (BPM) has become a necessity for companies in a highly competitive business environment, as it is a powerful tool to enhance process and service performance. Unfortunately, BPM is primary linked to parameters in larger enterprises; no flexible and effective methods for a practical application are available for Small and Medium-sized Enterprises (SME). As a sequentially result, BPM for SMEs still remains largely atheoretical. Practical experiences during the last years show a large number of failed or unsuccessful BPM initiatives. Coherent to this, several papers try to identify Critical Success Factors (CSF) of BPM, but those CSFs are often case-specific or of a generic kind and most of those papers fail to put their research within a theoretical grounded framework. This research focuses on maintaining the strategic flexibility and explores the situation in SMEs as well as the possibilities for an adaptation of an agile BPM within this type of companies. Desired result of the work is the elaboration of a common framework for an agile BPM adaptation for SMEs.
Reher, F. (2014): Proposal – Adaptation of Business Process Management to requirements of SMEs in the context of Strategic Flexibility, in Fournier, F., and Mendling, J. (Eds.): BPM 2014 International Workshops, Eindhoven / NL, 07.-08. September 2014, Revised Papers, BPM 2014 Workshops, Lecture Notes in Business Information Processing (LNBIP), Vol. 202, pp. 561–566, Springer-Verlag, 2015, DOI: 10.1007/978-3-319-15895-2_48 – Abstract | Google-Scholar | dblp
About the author
Felix Reher (*1978) is working as entrepreneur, consultant and developer in the ICT environment as well as part-time lecturer in the field of business informatics. Studies in Hagen/DE, Hamburg/DE, London/UK, Lübeck/DE and Paisley/UK. Degrees in business administration (MBA), practical computer science (M.Sc.), business informatics (B.Sc./M.Sc.). Auditor for GMP and QMS. Certified according to CBPP, CPRE, CSM, IRCA, ITILv3, OCEB and PRINCE2.
His research focuses on agility, possibilities along with limits of the application of business process management as well as challenges and requirements of digitization in small and medium-sized enterprises.
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